Product and technical help
Tell us what you were trying to do, which platform is involved, and what happened.
Ask for product helpContact
Contact PostOnce
Send product, billing, partnership, privacy, or account questions to the PostOnce team. Support is handled by a real person.
Send a message
Give us enough context to investigate.
For product issues, include the affected platform, approximate time, and the error you saw. We will reply to the email address you provide.
Prefer email? Write directly to support@postonce.to.
Contact topics
Choose the closest support path.
Billing, subscriptions, and refunds
Request a full refund within 7 days of purchase, or ask about a subscription or charge. Include your account email and never send card details.
Read the TermsAsk a billing questionSales and partnerships
Tell us how many accounts or client workflows you manage, or share a relevant partnership idea.
Start a conversationPrivacy and legal
Use this route for privacy requests, data questions, terms, or other legal notices.
Send a privacy or legal questionDirect email
support@postonce.toFor account-specific help, email us from the address connected to your PostOnce account when possible.
What to expect
There is no fixed response window. We reply by email as soon as possible, and complex platform or publishing issues may take longer to investigate. Screenshots, approximate times, and affected platform names are helpful.
Check the help center first